You'll need to create one. CU Guest Access uses social media accounts to authenticate a guest’s identity. This is the only option available at this time.3
FERPA Consent to Release
may be a good option.12
First, check your spam folder. Since the authorization emails are sent from a network account, they may be flagged as spam. If you still can't find them, confirm the email that your student used, then ask your student to re-send the email.13
Yes. The email address that your student uses to establish your access must match the email you use for LinkedIn, Facebook or Google.4
You're probably already logged in to that social media account (note: Gmail is part of the Google platform). You have three options:
- If you don't need to be logged in to the social media account right now, log out of the social media account and try again.
- If you're still on the first activation step (i.e., you haven't logged in using a social media account yet) and your email address is associated with more than one of the three social media accounts, use another account instead.
- If you need to use this account and you need keep your social media account open:
- Open a different browser (e.g., Internet Explorer, Safari, Google Chrome, Mozilla Firefox).
- Confirm that you're not logged in to your social media account in that browser.
- Copy the link from your email message into the browser's address bar, and hit Enter.
- Select your social media account, and continue the process.
First, make sure you're not already logged in to the social media account you're using for CU Guest Access (see previous FAQ). If that doesn't solve the problem, close and reopen your browser, then clear its cache (see instructions for Internet Explorer
, Google Chrome
). If you're still having problems, contact the Office of the Registrar for troubleshooting help.6
Contact the Office of the Registrar at email@example.com
or 303-315-2600 for troubleshooting help.7
Your student can re-send the email that contains the security key.8
Your student should revoke access, then re-establish access with your first and last name and email address.9
Once you've signed in to the CU Guest Access website, click the title of the record you'd like to view (for example, Emergency Contact). On the next screen, click Search to get a list of all students for whom you have been granted access. Click on the name to view the record for that student.10
Your student. Unless your student has released protected information to you via FERPA Consent to Release
, CUDenver cannot release any non-directory information about that student.11