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University of Colorado Denver

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Technology Services Quick Help

Where to get help on the Anschutz Medical Campus


Students

 

Student Account Password Problems

Try the Self-Service Password Reset. If that does not work, contact Tim Tracy in the SOP IT Services office or call the UCD Help Desk at (303)724-HELP.

Student E-mail

Call 303-724-2171 or e-mail student.postmaster@ucdenver.edu

Students: Problems with your computer, including virus or spyware problems, application installation or other problems

See the student support page for services, hours and contact information.

Canvas

Call 303-315-3700
Mon-Fri 7:00 am - 7:00 pm

Canvas 24/7 Support
855.631.2250
or from within Canvas click "Help"

AMC Library Databases and Books

Call 303-724-2152, Monday through Friday from 8:00am to 5:00pm.

or

http://hslibrary.ucdenver.edu/aal/

 

Faculty and Staff

 

Faculty/Staff Account Password Problems

Try the Self-Service Password Reset. If that does not work, Jeri Rome or Tim Tracy in the SOP IT Services office

Faculty and Staff: Other Account or E-mail Issues

Contact Jeri Rome in the SOP IT Services Office or call the UCD IT Services Help Desk at 303-724-HELP (4357).

Faculty and Staff: Problems with your computer, including virus or spyware problems, application installation or other problems

Contact Jeri Rome or Tim Tracy in the SOP IT Services office

 

Canvas

Contact Dave Sawyer in the IT Services Office.

If unavailable call 303-315-3700
Mon-Fri 7:00 am - 7:00 pm

Canvas 24/7 Support
855.631.2250
or from within Canvas click "Help"

Telephones - Problems

Call 303-724-HELP (4357)

Telephones - Adds or changes

Use the online phone request form.

Classroom support - "clickers"
(problems in the classroom)

Contact Dave Sawyer in the IT Services Office.

If unavailable, contact David Paul, Educational Support Services
303-724-7716, david.paul@ucdenver.edu

Classroom support - Panopto
(problems in the classroom)

Contact Dave Sawyer in the IT Services Office.

If unavailable, contact David Paul, Educational Support Services
303-724-7716, david.paul@ucdenver.edu

AMC Library Databases and Books

Call 303-724-2152, Monday through Friday from 8:00am to 5:00pm.

or

http://hslibrary.ucdenver.edu/aal/

Other technical problems?

Contact the School of Pharmacy IT Services Office; we’ll help you or direct you to someone who can.