The quickest and easiest way is through the self-service password reset tool available. Go to:
https://passport.ucdenver.edu/
Click on the Forgot Password link and follow the on-screen instructions.
If that doesn't work, contact:
Students: Tim Tracy - tim.tracy@ucdenver.edu or 303.724.2889
Faculty: Jeri Rome - jeri.rome@ucdenver.edu or 303.724.2428
If you are unable to access the UCD student portal, UCDAccess, and resetting your campus password does not fix the problem (see the FAQ on resetting your password), contact the UIS Service Center:
303.735.4847 (303.735.4UIS)
877.554.4847 (toll free)
or uis@cusys.edu
Monday to Friday 8:00 AM – 7:00 PM
If you are unable to log into my.cu.edu, the CU Faculty/Staff portal, contact the UCD IT Services Helpdesk:
303.724.4357 (303.724.HELP)
Monday – Friday 7:30 AM – 5:00 PM
If you are unable to log into Blackboard, please call the Blackboard Help Desk:
303-315-3700
Mon-Fri 7:00 am - 7:00 pm
If you are logging into eCollege for the first time, please use your Student ID# as the username and password. You will be prompted to change your password upon the initial login.
If it is not your first time logging into to eCollege and you cannot remember your password, please contact CU Online at
303.315.3700 or
1.877.UCDEN-44
between the hours of 7am and 7pm Monday through Friday.
If it is after hours, please contact eCollege at
877.740.2214
If your computer has what appears to be a software problem, or a hardware problem with a university-owned computer, contact the appropriate person in the School of Pharmacy IT Services office:
Students: Tim Tracy - tim.tracy@ucdenver.edu or 303.724.2889
Faculty: Jeri Rome - jeri.rome@ucdenver.edu or 303.724.2428
Students who have a hardware problem with their computer should contact the vendor or manufacturer of the computer.
Probably not, not if you're just surfing the web and are not downloading anything or installing any software. Most likely the warning are a scam, intended to try and panic you into buying their antivirus/antispyware product. Some such sites are known to actually install spyware on your Windows systems (Macs are at present unaffected) when you run these "free" cleanup services, and then charge you for their "protection" software to remove it.
If you get any warnings pop up, do not respond to any suggested action. Close the message, go to the antivirus utility installed on your computer, and have it scan your system. If that utility says you have a virus, allow it to take the appropriate action. If no virus or other malware is reported, the message you received is probably the scam. Contact the School of Pharmacy IT Services office and arrange to have your system checked if you would like confirmation that your system is malware-free.
If you are a School of Pharmacy faculty or staff member and need antivirus and antispyware on your computer, contact:
Jeri Rome - jeri.rome@ucdenver.edu or 303.724.2428
If you are a School of Pharmacy student, you will need to acquire antivirus and antispyware yourself. There are several good commercial solutions including Norton Antivirus, McAfee Antivirus, and Sophos Antivirus. Companies such as Academic Superstore offer such utilities at special pricing for students and educators.
There are also free solutions available, though free solutions may not be as reliable or updates as frequently. Some of the more common include:
Antivirus
Antispyware
Blackboard is the learning management system used by the University of Colorado Denver. Blackboard allows professors to post course material, assignments and tests for students to access, and offers forums where students and professors can discuss course material and ask and answer questions.
If you have questions about accessing or using Blackboard, see:
Blackboard FAQs for Students
Blackboard Resources for Faculty
eCollege is a service used by the University of Colorado Denver to deliver on-line courses. eCollege allows professors to post course material, assignments and tests for students to access, and offers forums where students and professors can discuss course material and ask and answer questions. In the School of Pharmacy, eCollege is used mostly by the Nontraditional PharmD program where much of the program is delivered in an exclusively on-line format.
If you have questions about accessing or using eCollege, see:
eCollege FAQs for Students
Panotop is a video capture system used by the Anschutz Medical Campus to capture lectures given in AMC classrooms and seminar rooms. Most lectures given in School of Pharmacy classes and seminars are recorded and make available to students via Blackboard for review and study.
CoursEval is a web-based system where students can provide evaluations of classes and faculty. Students will use CoursEval at the end of every semester to evaluate each course's professors.
Scheduling a classroom in the classroom buildings, Education 1 and Education 2, requires an account in the campus room scheduling system. You can request an account through this form:
http://schedule.ucdenver.edu/virtualems/AccountManagement.aspx
Once you have your account, log into the scheduling system here:
http://schedule.ucdenver.edu/virtualems/Login.aspx
A tutorial on using the scheduling system can be found here:
http://connect.ucdenver.edu/scheduling
To schedule a conference room or seminar room in the Pharmacy and Pharmaceutical Sciences Building, send an email to sop.rooms@ucdenver.edu with the following information:
- Meeting name and purpose
- Requested room number
- Date, start time and end time of the meeting
- Expected number of attendees
- Equipment needed (projector, telephone, etc.)