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SMS System Feature Checklist


Reporting and Admini​​strative Features

See also Feature Checklists for:

​Feature Description
Text Message Statistic Recording Many text messaging systems provide data such as audit logs of messages sent, declined or undeliverable (bounce) reports, opt-out reports, and demographics and behavioral data regarding use. This type of information can be important to researchers who need to track the results of track messaging interventions. This feature requires minimal customization.
Exportability of Data Data and message statistics may be exported to outside applications such as Excel. More complex systems may have advanced software and security measures for research data capture, storage, and interface with databases or analysis software. The amount of customization required for this feature will vary according to the type of system you wish to interface with.
Usage Metering Usage metering provides convenient information regarding important usage data, which may be valuable for designing and monitoring systems.
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