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Peer-to-Peer Network Support


When adverse events occur during patient care, the providers involved often experience emotional upheaval —and it can impact multiple aspects of their lives. Studies have shown that providers who get help from their peers have healthier emotional experiences when dealing with adverse events.​​

 What is the Peer to Peer Support Network Program?

  • The PTP Network is a volunteer-based peer support program offered by the Resilience Council of the Office of Faculty Affairs. The program will match campus providers who have experienced an adverse clinical event with a peer supporter and create a confidential, non-punitive space to discuss the experience.

  • Our program does not include formal behavioral health counseling, risk management or systematic problem-solving. However, our program is designed to work in conjunction with existing programs on campus to support and educate providers about the emotional effects of clinical adverse events.​​
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 What is a clinical adverse event?

  • A clinical adverse event is a health care-related event that causes distress to a patient, their family, or their health care provider​​
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 Why is peer support important?

  • Physician surveys at other academic hospitals have identified perceived appreciation and peer support as two critical factors for high job satisfaction/fulfillment.

  • The emotional impact of clinical adverse events on providers can be severe.​​
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 Who should be referred to the program?

  • Any provider dealing with the impact of an adverse clinical event can be referred to the program. Please don’t surprise a colleague- check with them before making a referral.​

  • A provider may also self-refer.

  • The referred provider should be matched with a peer supporter within 2-3 business days of referral.​​

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 Can any of the information shared with the PTP Network program be legally accessed?

  • In Colorado, peer support interventions are not peer review protected, which means that any documentation is discoverable. For this reason, no notes are taken with regard to the content of the peer support meetings.​​
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 What if a peer supporter is concerned about the safety of the provider or others?

  • If a peer supporter believes that a referred provider or another person(s) are in danger or there is concern of impaired ability to practice, the program may be legally obliged to break confidentiality and report the situation to the appropriate party.​​
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