A professional consistently transmits respect for patients by his/her performance, behavior, attitude, and appearance.
- Respect for patient privacy and confidentiality.
Respect for patient self-autonomy and the right of a patient and a family to be involved in care decisions.
- By knocking on the door before entering a patient’s room.
- By appropriately draping a patient during an examination.
- By not discussing patient information in public areas, including elevators and cafeterias.
- By keeping noise levels low, especially when patients are sleeping.
Respect for the sanctity of the healing relationship.
- By introducing themselves to patients and patient’s families, and explaining their role in the patient’s care.
- By wearing nametags that clearly identify their names and roles.
- By taking time to assure patient and family understanding, and informed consent of medical decisions and progress.
Respect for individual patient concerns and perceptions.
- By assuring continuity of care when a patient is discharged from a hospital by documenting who will provide that care and informing the patient of how that caregiver can be reached.
- By responding promptly to phone messages and pages.
- By providing reliable coverage through colleagues when he/she is not available.
Respect for diversity of opinion, gender, and ethnicity in the workplace.
- By informing primary care providers of their patient’s admission, the hospital consent, and discharge plans.
- By giving consulting physicians all data needed to provide a consultation.
- By keeping legible and up to date medical records, including dictating discharge summaries within approved hospital guidelines.
- By keeping all non-medical professionals who are part of the care team informed of patient plans and progress.
- By providing continuing verbal and written communication to referring physicians.
- By understanding a referring physician’s needs and concerns about their patients.
- By maintaining a work environment that is free of harassment of any sort.
- By incorporating the opinions of all health professionals involved in the care of a patient.