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Frequently Asked Questions


When contacting the AMC Student Mental Health Service, you may have many questions/concerns initially.  Below are the responses to some questions often asked and other helpful information.

 When I call Student Mental Health, who will I talk to?

​If calling during business hours, you will reach our clinic coordinator who will assist you in scheduling an appointment with a Student Mental Health faculty member.  If she is away from the desk or you call after-hours, your call will be returned the next business day.
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 What can I expect at the first appointment?

You will meet with a Student Mental Health clinician who will evaluate your needs and will either provide your care or refer you to an appropriate treatment provider(s) for ongoing treatment.1

 How much will it cost?

​Students with UCD Student Health Insurance (AmeriBen) can be seen for an unlimited number of visits for any diagnosis with no co-pay or co-insurance.  Students with outside insurance will be referred to a provider within their insurance network for continued care; please check with your insurance provider for coverage terms/limitations.  Often, the UCH Outpatient Psychiatry Clinic is an in-network option.6

 Where are your offices located?

The AMC Student Mental Health Service is located on Level 2 of Building 500; please click here for a map and parking information.  For the initial consultation, you will given directions to the office of the Student Mental Health provider with whom you will be meeting.

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 Will I be treated on campus?

​After the initial evaluation appointment with one of our Student Mental Health clinicians at AMC, you have the option of seeing a provider on campus or being referred to one of our network community providers.5

 Will my school have access to my mental health records?

​No, unless you choose to sign a release of information allowing them to do so.2

 Will my classmates and peers be able to access my mental health records?

​No, Student Mental Health notes are protected and can only be accessed by mental health faculty who have been approved by the UPI privacy officer.3