APEX stands for Ambulatory Process Excellence. It’s a team based model for primary care delivery in clinics – inspired by the University of Utah’s Care by Design model.
The CU Department of Family Medicine adopted and implemented the APEX model in 2015.
It includes more medical assistants in the clinic who gather data, reconcile medications, and help order the appropriate preventive care services.
Our medical assistants also will often stay with you through your visit – taking notes and writing up instructions for you to take home. This provides you and your doctor more face-to-face time to make medical decisions with fewer distractions.
Family medicine at its best.
Your Care Team
Assess & Connect
Legal Resources and more
Primary Care Provider:
Examine and Evaluate
Collaborate with patients
Develop prevention and management plans
Collaborate with specialists
Lead your health care team
Educate patients about medications, test results and more
Evaluate and provide advice on health care concerns
Medications, IV fluids, and wound care
Supervise and mentor medical assistants
Provide triage to patients
Obtain vitals, histories
Reconcile medications and set up refills
Exam room partner: scribe, draw blood, give vaccines, get ECGs and peak flows
Assist with phone calls, appointments, and paperwork
Manage patient flow, maintaining clinical supplies
Help you identify and set personal health goals.
Help you identify achievable steps towards your personal goals
Teach, guide and support your work
Best medication patient/problem
Adjust doses for liver or kidney problems
Education and med management
Managing prior authorization requirements
Assess needs and develop care plan
Organize and monitor complex patient care
Work with patients across all settings and all doctors bridging gaps
Help patients stay healthier, happier and out of the hospital
Behavioral Health Provider:
Work with you on desired lifestyle change
Help with managing stress, anxiety, depression or grief
Counseling with bridge to long term therapist if needed
Improve success in management of chronic diseases
Connect you to other mental health providers if needed
Help you with finding your way around the health care system
Help with medical paperwork
Help understand insurance
Be your advocate