Aurora Colo. -A team from the Anschutz Medical Campus won the top prize in the Innovations Competition at the Society of Hospital Medicine meeting in Washington, D.C., in late March. The presenters, led by Jeffrey Glasheen, MD, professor of medicine and director of the Institute for Healthcare Quality, Safety and Efficiency (IHQSE), were recognized for their poster presentation "Developing Frontline Teams to Drive Health System Transformation." The presentation was selected from several hundred submissions from across the United States.
The presentation explained the IHQSE's Certificate Training Program, a one-year training program that focuses on enhancing team performance, leadership development and process improvement. Participants meet weekly - twice a month in four-hour classroom sessions and twice a month for coaching sessions.
In 2013 and 2014, two cohorts totaling 82 participants representing 25 clinical leadership teams completed the program. Participants reported improvements in leadership, team building, quality improvement patient safety and efficiency skills. Overall cost avoidance and revenue benefit from the program exceeds $5 million. A table with project outcomes showed improvements in cancer clinics, the emergency department, palliative care, the neonatal intensive care unit and several others.
The judges said they were impressed with the breadth and depth of meaningful clinical outcomes from the program. They also noted the organizational commitment, interprofessional teamwork and commitment to continuous process improvement after the training program.
See the Poster →