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University of Colorado Denver Business School, offering Bachelor, MBA, MS, and PhD degrees

Business School, University of Colorado Denver
 

Dawn Gregg

Associate Professor of Information Systems Management
Dawn Gregg

Current

  • ISMG 2050 Intro to Business Problem Solving
  • ISMG 2800 Designing for the Web
  • ISMG 4800 eBusiness Systems Development
  • ISMG 6280 Service Oriented Architecture
  • ENTP 6862 Strategic Web Development

Past

  • ISMG 3200 Data Structures
  • ISMG 6020 Object-Oriented Programming
  • ISMG 6140 Distributed Systems Development
  • ISMG 6240 Interactive Multimedia Systems Areas of Expertise
    • Special Education Data Management
    • Online Entrepreneurship
    • AI/Expert Systems
    • Decision Support Systems
    • Web Data Management (Data Quality)

Current Research

My research seeks to improve the World Wide Web (Web) by exploring methods to improve the quality and usability of web based information. I am currently working on two research projects that explore: the Internet as a platform for collective intelligence and the management of Web-based information for decision making. The first project involved developing a "Web 2.0" application allows special education practitioners to collect data and share insights related to student performance during educational tasks and social interactions. The system can be used to assess special education student progress and improve decision making. The second project explores the use of adaptive information extraction agents to retrieve and analyze online data, specifically from a new generation of Web 2.0 applications. An important part of both research projects is the development and validation of prototype systems that can be used to demonstrate the benefits the systems can provide individuals and organizations. More on Dawn’s personal website.

Teaching Philosophy

My personal goal is to be an outstanding teacher and mentor for my students. In defining my role as an educator, I think it is important to understand who my students are and why they have chosen information systems as their major. The vast majority of my students are in my classes systems because they want to pursue a business or information technology related career. As such, I design my courses to provide students with the knowledge and skills necessary to function as business or information systems professionals. I find that my role involves four principle activities:

  • To continually strive to develop a broad array of teaching skills and adjust them to meet the needs of my students
  • To challenge my students with a variety of assignments and to evaluate them honestly and fairly
  • To foster student mastery of course material while at the same time helping them to develop a broader understanding of information technology and how it is used in organizations today
  • To reach beyond the classroom to develop opportunities for students to gain broader knowledge and experience relevant for their future as information systems professionals

More on Dawn’s personal website.

Dr. Dawn G. Gregg is an Associate Professor at the University of Colorado Denver and the founder and Chairman of the Board of Developing Minds Software. She received her Ph.D. in Computer Information Systems and her M.S. in Information Management from Arizona State University, her M.B.A. from Arizona State University West, and her B.S. in Mechanical Engineering from the University of California at Irvine. Prior to her doctoral studies, she was employed for nine years as a research and development engineer. Her current research focuses on how to organize and maintain Web-based content so that it can be used to better meet business and special education needs. Her work has been published in numerous journals such as MIS Quarterly, the International Journal of Electronic Commerce, IEEE Transactions on Systems Man, and Cybernetics, Communications of the ACM, and Decision Support Systems.

Academic Experience

  • 2008-present: University of Colorado Denver, Denver, Colorado, Associate Professor.
  • 2001-2008: University of Colorado Denver, Denver, Colorado, Assistant Professor.
  • 2000-2001: Arizona State University West, Phoenix, Arizona, Visiting Assistant Professor.
  • 1996- 2000: Arizona State University, Tempe, Arizona, Graduate Associate.

Professional Experience

  • 2007-present: Developing Minds Software, Littleton, Colorado, Founder
  • 1987-1993: SPARTA, Advanced Technology Systems Operation, Brea, California, Senior Research Engineer
  • 1989-1991: PDA Engineering, PATRAN Training Department, Santa Ana, California, Consultant
  • 1984-1987: PDA Engineering, Solid Mechanics Department, Santa Ana, California, Engineer
  • 1983: Hughes Aircraft, Electron Dynamics Division, Torrance, California, Student Engineer

Education

  • PhD Information Systems, Arizona State University
  • MS Information Systems, Arizona State University
  • MBA, Arizona State University West
  • BS Mechanical Engineering, University of California at Irvine
  • Dr. Gregg received the Dean's Scholar Award, from The Business School in 2008.
  • Dr. Gregg and Dr. Walczak's paper "Dressing Your Online Auction Business For Success: An Experiment Comparing Two E-Bay Businesses," was selected for the Rutt Bridges Award, Fall 2008.
  • Dr. Gregg's company, Developing Minds Software, received first place in the Bard Center Business Plan Competition on June 11, 2008.
  • Dr. Gregg was the faculty sponsor for the Outstanding Entrepreneurial Activity, Research and Creative Activity Symposium April 2007, (Michael Erskine, student)
  • Dr. Gregg received the Outstanding Tenure-Track Teacher of the Year Award, from The Business School in 2005.

Recent Stories about Dawn

  • UC Denver Magazine: Incubating Ideas, March 2009
  • Silver & Gold Record: Mind Developers, December 2008
  • UC Denver Network: 'Developing Minds' wins Bard Center 7th annual Business Plan Competition, June 2008
  • Business School News: ISA students’ DDTrac sheds new light onto autism, April 2008

JOURNAL ARTICLES

  • J.P. Hasley and D. Gregg "Understanding and Managing Web Site Information Content: The WICS Method," conditionally accepted by Journal of Theoretical and Applied Electronic Commerce Research, 2010.
  • B.A. Beemer and D. Gregg "Dynamic Interaction in Knowledge Based Systems: An Exploratory Investigation and Empirical Evaluation" forthcoming Decision Support Systems, 2010.
  • S. Walczak, D. Kellogg and D. Gregg "An Innovative Service to Support Decision-Making in Multi-Criteria Environments" forthcoming International Journal of Information Systems in the Service Sector, 2010
  • D. Gregg, "Designing for Collective Intelligence," Communications of the ACM, 53(4), April 2010, pp. 1-5.
  • D. Gregg and S. Walczak, "The Relationship between Website Quality, Trust and Price Premiums at Online Auctions," Electronic Commerce Research, 10(1), March 2010, pp. 1-25.
  • S. Walczak and D. Gregg, "Factors Influencing Corporate Online Identity: A New Paradigm," Journal of Theoretical and Applied Electronic Commerce Research, 4(3), December 2009, pp. 17-29.
  • B.A. Beemer and D. Gregg "Mashups: A Literature Review and Classification Framework" Future Internet, 1(1), December 2009, pp. 59-87.
  • D. Gregg, "Developing a Collective Intelligence Application for Special Education," Decision Support Systems, 47(4), November 2009, pp. 455-465.
  • D. Gregg, "Online Reputation Scores: How well are they understood?," Journal of Computer Information Systems, Fall 2009, pp. 90-97.
  • D. Gregg and S. Walczak, "Dressing Your Online Auction Business For Success: An Experiment Comparing Two E-Bay Businesses," MIS Quarterly, 32(3), September 2008, pp. 653-670.
  • D. Gregg, "Exploring Information Extraction Resilience," Journal of Universal Computer Science, 14(11), June 2008, pp. 1911-1920.
  • D. Gregg and J. Scott, "A Typology of Complaints about eBay Sellers," Communications of the ACM, 51(4), April 2008, pp. 69-74.
  • D. Gregg "eLearning Agents" The Learning Organization, (14) 4, July 2007, pp. 300-312.
  • D. Gregg and S. Walczak, "Exploiting the Information Web," IEEE Transactions on System, Man and Cybernetics Part. C, 37(1), January 2007, pp. 109-125.
  • S. Walczak, D. Gregg, and J. Berrenberg "Market Decision Making for Online Auction Sellers: Profit Maximization versus Socialization Perspective," Journal of Electronic Commerce Research, 7(4), November 2006, pp. 199-220.
  • D. Gregg and S. Walczak, "Adaptive Web Information Extraction," Communications of the ACM, 45(5), May 2006, pp. 78-84.
  • D. Gregg and J. Scott, "The Role of Reputation Systems in Reducing Online Auction Fraud," International Journal of Electronic Commerce, 10(3), Spring 2006, pp. 97-122.
  • D. Gregg and S. Walczak, "Auction Advisor: Online Auction Recommendation and Bidding Decision Support System," Decision Support Systems, 41(2), January 2006, Pages 449-471.
  • D. Gregg, "XDependency: maintaining relationships between XML data resources," Information and Software Technology, 45(13) , October 2003 , pp. 899-909.
  • D. Gregg and S. Walczak, "E-commerce Auction Agents and Online-Auction Dynamics" Electronic Markets - The International Journal of Electronic Commerce and Business Media, 13(3), August 2003, pp. 242-250.
  • A. Vinzé and D. Gregg "PeterStar: Succeeding in the Russian Telecommunication Environment," Eurasia Foundation Business Case Repository, Summer 2002. (The case was translated to Russian for adoption by the Russian Business Schools as part of their curriculum).
  • D. Gregg, M. Goul and A. Philippakis "Distributing decision support systems via the WWW: The validation of a DSS metadata model," Decision Support Systems. 32(3), January 2002, pp. 233-246.
  • D. Gregg, U. Kulkarni, and A. Vinze, "Understanding the Philosophical Underpinnings of Software Engineering Research in Information Systems," Special Issue of Information Systems Frontiers, Churchman, Courtney and Sanders eds., 3(2), June 2001, pp. 169-183.
  • D. Gregg and M. Goul, "A Proposal for an Open DSS Protocol", Communications of the ACM, 42(11), November 1999, pp. 91-96.

BOOK CHAPTERS

  • D. Gregg and M. Sidahmed "Service Oriented Architecture," in The Handbook of Technology Management, H. Bidgoli, ed., New York, NY: Wiley, 2009, pp. 231-243.
  • B. Beemer and D. Gregg "Advisory Systems to Support Decision Making" in Handbook on Decision Support Systems, Vol. 1, Frada Burstein and Clyde W. Holsapple eds., Berlin / Heidelberg: Springer, 2008 (Chapter 24) pp. 511-528.
  • D. Gregg, "What are the benefits to eXtensible Markup Language (XML) and the barriers to its use?" in Business Driven Information Technology: Answers to 100 Critical Questions for Every Manager,D. R. Laube and R. F. Zammuto eds., Palo Alto, CA: Stanford Press, 2003, pp. 62-65.
  • D. Gregg, "What are the advantages and disadvantages of a Windows based software environment vs. a Unix based software environment?" in Business Driven Information Technology: Answers to 100 Critical Questions for Every Manager, D. R. Laube and R. F. Zammuto eds., Palo Alto, CA: Stanford Press, 2003, pp. 70-73.
  • D. Gregg, "What are the business and technology reasons for choosing one Unix platform over another?" in Business Driven Information Technology: Answers to 100 Critical Questions for Every Manager, D. R. Laube and R. F. Zammuto eds., Palo Alto, CA: Stanford Press, 2003, pp. 74-77.
  • D. Gregg, "What are the major hardware elements of a network and the role of each?" in Business Driven Information Technology: Answers to 100 Critical Questions for Every Manager, D. R. Laube and R. F. Zammuto eds., Palo Alto, CA: Stanford Press, 2003, pp. 101-105.
  • D. Gregg, "What are the differences between voice and data networks?" in Business Driven Information Technology: Answers to 100 Critical Questions for Every Manager, D. R. Laube and R. F. Zammuto eds., Palo Alto, CA: Stanford Press, 2003, pp. 110-113.
  • W. White and D. Gregg, "What are the common IT architectures in use today?" in Business Driven Information Technology: Answers to 100 Critical Questions for Every Manager, D. R. Laube and R. F. Zammuto eds., Palo Alto, CA: Stanford Press, 2003, pp. 62-65.

ARTICLES UNDER REVIEW

  • J.P. Hasley, D. Gregg and L. Shroyer, "The effects of web site information content on the outcomes of user interactions with business-to-consumer web sites: A systematic review" under second review at the Journal of the AIS, December 2009.
  • M. Sidahmed and D. Gregg, "Evaluating Cloud Computing" under review Computer Journal, March 2010.
  • J. Scott and D. Gregg, "Predicting Lemons: When Online Auctions Go Sour," under second revision for Journal of the AIS, August 2009.

CONFERENCE PAPER

  • D. Gregg , Improving Data Collection and Analysis Under RtI, Courage to Risk Conference, Colorado Springs, CO, January 23, 2009.
  • J.P. Hasley and D. Gregg "Understanding and Managing Web Site Information Content: The WICS Method," Proc. 14th AIS Americas Conference on Information Systems, Toronto, ON, August 14-17, 2008.
  • D. Gregg , Tools for Improving Assessment Through Real Time Data Collection Courage to Risk Conference, Poster Session, Colorado Springs, CO, January 25, 2008.
  • J. Scott and D. Gregg, "The Impact of Product Classification for Online Auctions," Proc. 10th AIS Americas Conference on Information Systems, New York, NY. August 6-8, 2004.
  • S. Walczak and D. Gregg, "Building Business Heuristics with Data-Mining Internet Agents," Proc. 9th AIS Americas Conference on Information Systems, Tampa, FL. August 4-6, 2003.
  • D. Gregg. "Using Meta-information Systems to Improve Web Data Quality," Doctoral Consortium, Proc. 5th AIS Americas Conference on Information Systems, Milwaukee, WI. August 13-15, 1999.
  • M. Gill, D. Gregg, D. Schuff, M. Goul and R. Santanam, "A Set of Workflow Meta-primitives for use in Electronic Commerce Applications," Proc. 5th AIS Americas Conference on Information Systems, Milwaukee, WI. August 13-15, 1999.
  • D. Gregg, "DSS Access on the WWW: An Intelligent Agent Prototype." Proc. 4th AIS Americas Conference on Information Systems, Baltimore MD. August 16-18, 1998.
  • D. Gregg, M. Goul and A. Philippakis, "DSS Access on the World Wide Web: An Empirical Test of an Open DSS Protocol", Proc. 3rd. AIS Americas Conference on Information Systems, Indianapolis, IN, August 15-17, 1997.
  • W. Campbell, P. Csik, D. Gregg, and R. Fong, "Advances in Multiple Explosively Formed Penetrator Warhead Technology", Proc. ADPA Bomb and Warhead Technical Meeting, San Diego CA, May 1991.
  • W. Campbell, and D. Gregg, "The Application of Multiple Explosively Formed Penetrator Warheads to SO/LIC Confrontations", Proc. ADPA SO/LIC Symposium, Washington D.C., December 1990.

    • NON-REFEREED PUBLICATIONS

    • D. Gregg , "The Importance of Data Collection," Autism and Aspergers Digest, Sept-Oct 2009, pp 40-43.
    • D. Gregg, "Using Data Collection and Analysis to Improve Outcomes for Children with Autism," The Voices and Choices of Autism, 1(3), July 2009, pp. 24-29.
    • D. Gregg, "Data Collection is the Key to Understanding Progress," Exceptional Parent Magazine, April 22, 2009, available here.
    • Blogs:

    OTHER WORK-IN-PROGRESS

    • B. Beemer and D. Gregg, "Decision Support Mashups in Unstructured Domains: An Empirical Evaluation of Iterative Remashability, " Working Paper, to be submitted, Summer 2010.
    • J.P. Hasley and D. Gregg, "The Influences of Website Information Content on the Outcomes of User-Website Interactions Working Paper, to be submitted, Summer 2010.
    • D. Gregg, "Reputation and Survival of eBay Firms: An Investigation of Entrepreneurship on eBay" Working Paper to be submitted, Summer 2010.
    • D. Gregg, "Quantifying personal e-Image: How it affects perceptions in the business world" Work in Progress.
    • D. Gregg, "Online Social Networks Impact on Entrepreneurial Success" Work in Progress