University of Colorado Denver

Student email is available on the web from any internet connection via a browser (Firefox, Internet Explorer, Safari, etc.). Computers are available on campus in student labs and the Health Sciences Library.

Obtaining your account and changing your password

You must complete these steps before being able to check your email:

1. You will need
1. Student ID # or Employee ID #
2. Your last name
3. Day and month of birth
2. Go to https://myaccount.ucdenver.edu
3. Enter the above information and click "Find Account"
4. Complete your 5 security questions
5. Create a password using the following criteria
1. Must be at least 8 characters
2. Must NOT contain more than 2 characters from your username, user ID, or student ID
3. Must NOT contain dictionary words longer than 4 characters
4. Must utilize at least 3 of the following
1. Upper case letters
2. Lower case letters
3. Numbers
4. Symbols (!#$^&*)
6. Once you have created your password click “Submit” to claim your account
7. Take note of your username, password, and email address

To change or reset your password:

1. Go to http://myaccount.ucdenver.edu to reset your University Account and Email Password at any time.

For assistance:

IT Student Support Helpline: 303.724.4357 | Email: UCD-ITS-HelpDesk@ucdenver.edu

Notes:

• Should your account lock, it will unlock automatically in 30 minutes.
• Web address to access email: https://webmail.ucdenver.edu
•  Campus secutiry policy requires you to change password every 90 days. A reminder will be sent to your University email address.
• One hundred MB of space is allowed per student. Check and empty Deleted Items and Sent Folders regularly.
• Support for the E-College site is provided by CU Online at: 303.315.3700
• Central IT Services information link: http://www.ucdenver.edu/about/departments/ITS/CustomerCare/Pages/Anschutz-Medical-Campus-Students.aspx