Peculiar Liaisons in War, Espionage, and Terrorism in the Twentieth Century, Algora Publishing, 2005. Historical essays.
Handbook of IS Management, September 1995, Chapter III-3, "Building Better User Documentation."
Information Management: Strategy, Systems, and Technologies. The Technical Communicator's Role in User Documentation and Training (with Dr. Charles Beck)," Summer 1994. Reprinted in Information Management, Winter, 1994.
Journal of Information Systems Management. "A New Look at Documentation and Training (with Dr. Charles Beck)", Summer, 1993 and February 1994.
Journal of Educational Technology Systems. "A Systematic Approach to Designing and Improving In-House Computer Training," Summer, 1992. "Managing Computer-Related Anxiety and Stress Within Organizations," Spring, 1994.
IEEE Transactions on Professional Communication. "Using a Structured Design Analysis to Simplify Complex In-House Computer Manuals," March, 1992.
Writing and Speaking in the Technology Professions: A Practical Guide, ed. David F. Beer, IEEE Press, NY, 2003, "Using a Structured Design Analysis to Simplify Complex In-House Computer Manuals."
Technical Communication. "Approaches to Usability Testing and Design Strategies: An Annotated Bibliography," April, 1991.