First Login to eCollege, take the eCollege Orientation Courses, and then View Your Course in eCollege to be able to Navigate within eCollege.
Getting to Your Group Discussion
Your group may have its own chat room. If it does not and you would like one, please contact your instructor.
- On the Tools menu, click "Live". By default, the main Chat page displays.
- Click the chat room you'd like to participate in. A confirmation window opens.
Click to open the chat room. You can also use your keyboard to open a chat room by pressing Alt + Enter. Once you've selected the chat room you'd like to participate in, click Alt + Enter on your keyboard and the chat room opens.
Please see Chatting in eCollege for further details.
Group Email
- On the Tools, click "Email".
- I
n the Select recipients box, select your group name.
- Select the Do not disclose recipients (bcc) check box if you do not want the email recipients on the list to see the other recipients of the email. For example, you might send an email to a Bob and Joe, but don't want Bob and Joe to see who else received the email.
- In the Subject field, type a Subject for your message, and then type your message in the Visual Editor.
- (Optional) Click Add/Remove to attach a file to your message. You can only attach one document to an email. Select the file in the dialog that opens and click Open. The file path displays in the email Attachments field.
- Click "Send Message". A confirmation message displays.
- Click "OK". A copy of the email is sent to your campus email account.
Please see Emailing within eCollege for further details.
Trouble with Groups in eCollege
If you are having difficulties with groups in eCollege, please contact the eCollege helpdesk. You may contact eCollege by email, phone or through Chat. Their 24 hour help desk phone number is 720-920-6682 and their email address is helpdesk@cuonline.edu. Their Chat Help Desk is open 7am – 7pm MST. You may enter a Chat session by logging into your course, clicking on Help, clicking on Help Desk, then Chat with a Help Desk Consultant.
- On the Tools, click "Email".
- In the Select recipients box, select your group name.
- Select the Do not disclose recipients (bcc) check box if you do not want the email recipients on the list to see the other recipients of the email. For example, you might send an email to a Bob and Joe, but don't want Bob and Joe to see who else received the email.
- In the Subject field, type a Subject for your message, and then type your message in the Visual Editor.
- (Optional) Click Add/Remove to attach a file to your message. You can only attach one document to an email. Select the file in the dialog that opens and click Open. The file path displays in the email Attachments field.
- Click "Send Message". A confirmation message displays.
- Click "OK". A copy of the email is sent to your campus email account.
Please see Emailing within eCollegefor further details.
Trouble with Groups in eCollege
If you are having difficulties with groups in eCollege, please contact the eCollege helpdesk. You may contact eCollege by email, phone or through Chat. Their 24 hour help desk phone number is 720-920-6682 and their email address is helpdesk@cuonline.edu. Their Chat Help Desk is open 7am – 7pm MST. You may enter a Chat session by logging into your course, clicking on Help, clicking on Help Desk, then Chat with a Help Desk Consultant.