What is Adobe Acrobat Connect?
Adobe Acrobat Connect is a web based application that delivers rich web experiences for distance learning, professional development, and collaboration. Professors can record lectures, hold online office hours, host international guest speakers, etc.
Login / Access
How do I login?
A username or password is not required to enter the room, just go to the Connect URL that your professor provides and choose "Enter as Guest". If you are unable to login as a guest, please contact your professor for login instructions.
Does Adobe Acrobat Connect work on a Mac?
You bet! Because Connect utilizes the Flash Browser plug-in, it is a cross platform application.
What are the system requirements for Adobe Acrobat Connect?
Not much. The most important item is that you have a minimum bandwidth requirement of 56 kb/sec and a browser running Macromedia Flash Player 6.0.79 or higher for Windows and Macintosh computers and Macromedia Flash Player 7 or higher for Linux and Solaris machines. View a complete detailed list of
required browsers.
Do I need an Internet connection to use Adobe Acrobat Connect?
Yes, you must have at least a 56 kb/sec internet connection.
Do I have to download any software for Adobe Acrobat Connect?
All that is required to view Connect meetings and recordings is the Flash plug-in. Flash comes pre installed on Microsoft Internet Explorer 6 but you may have to install Flash on other Web browsers such as Mozilla Firefox. It is a small download and a quick install. Most of the time, Connect will prompt you to install the plug-in if you do not have it.
If you are a Meeting host or presenter you will need to install the Connect Meeting Add-in. This will allow you to upload files and share your screen. It is a small download that you will be prompted to install when inside a Connect meeting. It takes about a minute to download and install. This only has to be done once per computer.
What Kind of Webcam and Mic do I need?
Most PC based webcams and microphones should work well with Connect. We recommend the Logitech line of webcams. They range from $30.00 - $120.00. Many come with a built in microphone.
Most Mac based webcams and microphones should work well with Connect as well. We recommend the Apple iSight which cost about 130.00.
Most DV cameras with a firewire port will also work with Connect.
If you have any further questions regarding compatible webcams and microphones please
contact us.
Audio and Video
My Audio levels seem to be fading in and out. How Can I fix this?
There could be several reasons for poor audio in Connect. We always recommend plugging in your computer directly into your Internet access point if possible as opposed to using a wireless connection. Most of the time a strong wireless connection will fare well with Connect but we have seen diminished audio and drop outs on occasion.
We have also seen good results when decreasing the silence level in the advanced audio settings within Connect meeting. View the tutorial on how to
optimize your audio settings.
When I view a Connect recording the audio, video and slide presentation becomes out of sync. Also I get choppy video. How can I fix this?
Poor performance can be the result of lower bandwidth or slow connection speed. It can result in any or all of the following:
- delayed audio
- audio that cuts out
- audio that speeds up when bandwidth is restored
- choppy video
- disconnection from session
If you are at home, make sure no other computers are using high bandwidth activities, such as streaming and or downloading large files. If you are using a dial up connection (56k) you may be limited to audio only.
You may also try to view the Connect presentation on campus and see if you have any better results.
If you are convinced you are not having a bandwidth issue, you may want to look at your system you are using to view Connect. Please check up on
Connect system requirements.