Adobe Acrobat Connect delivers rich web experiences for distance learning, professional development, and collaboration.
Professors record lectures, hold online office hours, and host guest speakers from around the world. Everything you do in Connect takes place in a "Meeting Room". The Guest Room is a live meeting room that we have provided for you to log into and explore. Don't worry. No username or password is required to enter the Guest Room, just click the following link and choose "Enter as Guest" ( link). Please browse the site to learn more about Connect.
We have created a pair of screen casts to explain some differences to the new connect "homepage" and "meeting room" interfaces.
Connect "Homepage" changes screen cast [ View]
Connect "meeting room" changes screen cast [ View]
Training Resources
Adobe Connect Pro Overview:
This website gives an overview of various modules within Adobe Connect Pro.
( External Link)
The Adobe® Acrobat® Connect™ Pro Resource Center includes self-paced tutorials, best practices articles, and tips and tricks. Start by choosing from one of the topics from the getting started section or exploring the tabs in the tutorials and articles section. ( External Link)
Audio Configuration: We have seen good audio results when decreasing the silence level in the advanced audio settings and disabling the automatic gain control within Connect meeting. Click the following link to view our tutorial on how to optimize your audio settings. ( Video) ( Pdf)
Choosing your Input and Setting Audio Levels in Connect
These steps can used to aid you in selecting your microphone and adjusting its levels. It can also aid you in setting up an external device (such as an iPod)
PDF: ChoosingAnAudioInputAndSettingItsLevelsInAdobeConnect.pdf
This is a great 12 step tutorial to optimizing your audio experience in a live Connect meeting.
Troubleshooting for Adobe Connect
Trouble with inconsistent audio? Our latest Connect tutorial will help you configure your audio by decreasing the silence level and disabling the automatic gain control. View Tutorial
Connect add-in Installation Problem on Macs
Some users have experienced a Connect add-in installation problem using a Mac with Intel-based processors.
Below are a few steps that have successfully aided in this issue:
1. Quit Safari or Firefox.
2. Locate the Safari or Firefox application in your Applications folder.
3. Click to highlight and "Get Info" (apple-I).
4. In the Info window that appears, check the "Open using Rosetta" option.
5. Then close the Info window and launch Safari or Firefox.
Sharing a Mac Screen
In order to share the Mac screen a user must enable access for assistive devices. This is a checkbox on the Universal Access control panel in the system preferences. A little dialog box in Connect may direct you to it.
Hereis some additional Mac info from Apple on Rosetta.
Fire Wall Issues?
Connect listens on port 1935. In order Connect to work properly, ports 80 and 1935 must be opened for the Connect servers in the corporate firewall/proxy as well as the clients (Participants or Presenters).” Our version at UC Denver Downtown Campus would also require that port 8080 be opened on the user’s side. So every user must have the following ports open on their firewall:
8080, 80 and 1935 [ read more]
FAQ
Check out the common Adobe Connect questions.