What if the Feature in the Ribbon is Grayed Out?
While the ribbon helps you quickly find the commands that you need to complete tasks, you may find that some of the commands on the ribbon are unavailable.
Some reasons why commands are disabled on the ribbon include the following:
- You do not have permission to work with specific features. For example, if you have the default Design permission level you cannot edit list items or documents and, therefore, any commands on the ribbon that pertain to editing list items or documents are unavailable.
- You need to select an item or object. For example, if you are working with a document library, you must first select a document in the library to enable many of the ribbon commands that enable you to work with the document.
- You may not have the appropriate client application installed. For example, the Connect to Outlook command requires that Microsoft Outlook be installed.