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Title

Branding Settings application error

Assigned To

Demers, Scott

Brief Description

A SharePoint application error is thrown when members of the Site Owner permissions group attempt to save branding settings, even if no change is made.

Detailed Description

 

SiteOwners get an application error when saving branding settings

 

·         On the OIA site, http://development.ucdenver.edu/academics/InternationalPrograms/OIA sign in as clcuser6.  Clcuser6 is a member of UCD_SiteOwners.
·         Go to the Branding Settings page
·         Save
 
You will receive the following error:
 
Error
Save Conflict 
         Your changes conflict with those made concurrently by another user. If you want your changes to be applied, click Back in your Web browser, refresh the page, and resubmit your changes.
Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: 5df07661-2882-4df3-b8e4-8500b4d672b8
Date and Time: 3/2/2012 3:52:18 PM
 
This error was confirmed at the following locations as well:

 

Comments

Albrecht, StevenNo presence information (5/2/2012 9:16 AM): I have updated the production farm to fix this issue.
Perunko, JenniferNo presence information (4/6/2012 3:19 PM): looks good on staging and development!
Perunko, JenniferNo presence information (4/6/2012 3:18 PM): Looks good on both staging and development. see attached april-6 docs for tests and results
Albrecht, StevenNo presence information (4/6/2012 9:07 AM): I have installed the updated solution to both development and staging
Perunko, JenniferNo presence information (4/5/2012 10:39 AM): I was not able to replicate the error on spdev. I have attached my test steps and results.
Albrecht, StevenNo presence information (4/2/2012 1:03 PM): I have installed the update ver 1.6 to spdev.ucdenver.edu
Perunko, JenniferNo presence information (3/2/2012 4:47 PM): I think this is only happening on old sites. The new test tree I made did not throw any errors, see attached word doc.
Perunko, JenniferNo presence information (3/2/2012 4:01 PM): error screen shot attached

Example Page

 

Browser/OS

 

Priority

(1) High

Priority Order

1

Status

(4) Completed

Start Date

 

Due Date

 

Release Date

5/2/2012

Release Version

8.3

Server Deployment Status

(4) On Staging: Q/A

Requested By

McGrane, Alexander

Ticket Status

1. Open

Workspace URL

 

Publicly Viewable?

Yes

Predecessors

 

Files to be pushed

 

Project Priority

 

Project Manager

 

Staging Date

 

Communication Type

 

Testing: Scope

 

Testing: Severity

 

Testing Procedure

 

SharePoint Environment

 

TFS Work Item

 

Attachments

april-2-test-on-brandingsetting-error.docx    
april-6-tesbranding-stagin.docx    
april-6-development-test-branding.docx    
branding-site-owner-application-error.jpg    
tests-on-new-tree.docx    
Content Type: Bug or Issue
Version: 16.0
Created at 5/2/2012 9:16 AM by Albrecht, Steven