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Branding Settings application error

Assigned To

Demers, Scott

Brief Description

A SharePoint application error is thrown when members of the Site Owner permissions group attempt to save branding settings, even if no change is made.

Detailed Description


SiteOwners get an application error when saving branding settings


·         On the OIA site, sign in as clcuser6.  Clcuser6 is a member of UCD_SiteOwners.
·         Go to the Branding Settings page
·         Save
You will receive the following error:
Save Conflict 
         Your changes conflict with those made concurrently by another user. If you want your changes to be applied, click Back in your Web browser, refresh the page, and resubmit your changes.
Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: 5df07661-2882-4df3-b8e4-8500b4d672b8
Date and Time: 3/2/2012 3:52:18 PM
This error was confirmed at the following locations as well:



Perunko, JenniferNo presence information (4/6/2012 3:19 PM): looks good on staging and development!
Perunko, JenniferNo presence information (4/6/2012 3:18 PM): Looks good on both staging and development. see attached april-6 docs for tests and results
Albrecht, StevenNo presence information (4/6/2012 9:07 AM): I have installed the updated solution to both development and staging
Perunko, JenniferNo presence information (4/5/2012 10:39 AM): I was not able to replicate the error on spdev. I have attached my test steps and results.
Albrecht, StevenNo presence information (4/2/2012 1:03 PM): I have installed the update ver 1.6 to
Perunko, JenniferNo presence information (3/2/2012 4:47 PM): I think this is only happening on old sites. The new test tree I made did not throw any errors, see attached word doc.
Perunko, JenniferNo presence information (3/2/2012 4:01 PM): error screen shot attached

Example Page





(1) High

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(4) Completed

Start Date


Due Date


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Server Deployment Status

(4) On Staging: Q/A

Requested By

McGrane, Alexander

Ticket Status

1. Open

Workspace URL


Publicly Viewable?




Files to be pushed


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Testing: Scope


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TFS Work Item



Content Type: Bug or Issue
Version: 15.0
Created at 4/23/2012 4:00 PM by Demers, Scott