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Title

Title SharePoint Icon sprite displaying anonymously 

Assigned To

Demers, Scott

Brief Description

 

Detailed Description

​Apply a quick fix to remaining pages that kristen originally implemented on the home page. she added a transparent image above the logo and hid it with CSS. This fix assumes SP replaces the first image on the page with the sprite. 

Bug description:

Repro Steps We are continually receiving complaints that the SharePoint sprite http://www.ucdenver.edu/_layouts/images/fgimg.png is displaying anonymously throughout the site. My theory is the server is running slow and the css or .js that hides it isn't firing. The only solution I can think of is to find a way to hide the sprite in anonymous view for the entire website.

Comments

New, GrahamNo presence information (11/16/2011 11:16 AM): Difficult to QA because of rare and random nature of bug.
Should all page types should be QAd for non-impact though because this touches base.css and the global master.
New, GrahamNo presence information (11/16/2011 11:13 AM): Added the transparent gif to UCDMaster.master.
Added hideThis rule to base.css
 
This is is a reproduction of Kristin's homepage sprite fix.
Demers, ScottNo presence information (11/14/2011 3:44 PM): Implement Kristen's fix on rest of pages.
Demers, ScottNo presence information (8/15/2011 2:19 PM): Comments Fulbright, Jeremy (7/8/2011 4:28 PM): From: Albrecht, Steven ( Employee ATEL-CSA )
Sent: Friday, July 08, 2011 1:47 PM
To: Fulbright, Jeremy ( Employee ATEL-CSA ); Vilner, Dmitriy ( Employee ATEL-CSA )
Cc: Demers, Scott ( Employee ATEL-CSA ); Rowley, Kristin ( Employee ATEL-CSA ); Perunko, Jennifer ( Employee ATEL-CSA , Student Downtown ); New, Graham ( Employee ATEL-CSA ); Canterbury, Megan ( Employee ATEL-CSA ); McCallister, Casey ( Employee ATEL-CSA )
Subject: RE: is this what you've seen, too?
Jeremy
I am not so sure that it is a server problem. It may be what you said but the experience I had may be pointing to something else.  I saw this last night from my home PC and I immediately went to the servers and neither of them were showing this the sites were working correctly.  I also browsed from my work desktop and I did not see the error. 
Steven Albrecht
Academic Systems Administrator
Academic Technology and Extended Learning
University of Colorado
303-315-3682
From: Fulbright, Jeremy ( Employee ATEL-CSA )
Sent: Friday, July 08, 2011 1:34 PM
To: Vilner, Dmitriy ( Employee ATEL-CSA ); Albrecht, Steven ( Employee ATEL-CSA )
Cc: Demers, Scott ( Employee ATEL-CSA ); Rowley, Kristin ( Employee ATEL-CSA ); Perunko, Jennifer ( Employee ATEL-CSA , Student Downtown ); New, Graham ( Employee ATEL-CSA ); Canterbury, Megan ( Employee ATEL-CSA ); McCallister, Casey ( Employee ATEL-CSA )
Subject: RE: is this what you've seen, too?
Yes, we’ve seen this a couple times. My theory is that the server is running slow and not executing either the css or js that is supposed to hide this image/sprite. We’ve seen css not loading in 2007 when the server is running slow. I think users just waited for it to load or refreshed and didn’t report it. Now, people are reporting it because it’s more obvious because  this huge, weird sprite loads.
Scott, can I create a ticket for this and assign it you to figure out a way to hide this sprite in anonymous mode?
Jeremy Fulbright  |   Director
University Web Services | CU Online Marketing
303 315 3705  |  jeremy.fulbright@ucdenver.edu 
cuonline.edu | ucdenver.edu/uws
 
-----------------------------------------------------------
Hi Jennifer I have a very special case for you and it’s a duzzy.
We have a citrix environment that we’ve been setting up called mydesktop for remote access to the university. On these boxes we have IE 8 running and for some reason sharepoint is doing something very odd by loading a bunch of icons on the right side of the header causing the header to expand to contain the content and then the actual page content falls below a full screen or one full scroll.
I cannot reproduce with my computer and IE tester for other versions of IE so this is a very special case but as we get more users on the mydesktop remote client this will become a larger issue.
We can get you setup with a desktop client to see the issues but we don’t have any of the standard dev tools for IE or other browsers (firebug). So source code is the best we can get.
Hopefully this is an easy one.
Kevin, can you get Jennifer and whomever else she wants into mydesktop so that they can try to reproduce the screen shot below from Russ.
Thanks everyone,
Jeff Baumgardt | IT Professional – Web Application Developer
University of Colorado Denver | Anschutz Medical Campus | IT Services
303-315-2117 | Jeffrey.Baumgardt@ucdenver.edu | http://www.ucdenver.edu/its/

Example Page

 

Browser/OS

 

Priority

(1) High

Priority Order

4

Status

(3) In Progress

Start Date

 

Due Date

 

Release Date

 

Release Version

7.0

Server Deployment Status

(2) On Development: Q/A

Requested By

 

Ticket Status

1. Open

Workspace URL

 

Publicly Viewable?

No

Predecessors

 

Files to be pushed

UCDMaster.master
base.css

Project Priority

 

Project Manager

 

Staging Date

 

Communication Type

 

Testing: Scope

 

Testing: Severity

 

Testing Procedure

 

Attachments

Content Type: Bug or Issue
Version: 11.0
Created at 11/16/2011 11:16 AM by New, Graham