UWS provides training with learning objectives corresponding with
the supported features, functionality and theme components identified in this
SLA to ensure users have the opportunity to become proficient in these areas. See SharePoint Training
for the training currently available.
Courses are developed for in-person classroom training and
an online format located on the UWS website. A lesson plan with clear
objectives and an additional version for the instructor is
developed as part of the classroom-based courses. See the Training Schedule
for upcoming classroom sessions.
At a minimum, courses are offered at least once a month on
each campus. UWS strives to offer 3 courses per month on each campus, which is
dependent both on student need and training resource availability.
Measures of success
Satisfaction Survey: All attendees are asked to complete an online
satisfaction survey after each course. The survey results are reviewed monthly
by the training/support team.
and Attendance Reports: UWS tracks registration and attendance at all