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University Web Services (UWS)




Course Offerings

UWS provides training with learning objectives corresponding with the supported features, functionality and theme components identified in this SLA to ensure users have the opportunity to become proficient in these areas. See SharePoint Training for the training currently available.


Courses are developed for in-person classroom training and an online format located on the UWS website. A lesson plan with clear objectives and an additional version for the instructor is developed as part of the classroom-based courses. See the Training Schedule for upcoming classroom sessions.


At a minimum, courses are offered at least once a month on each campus. UWS strives to offer 3 courses per month on each campus, which is dependent both on student need and training resource availability.

Measures of success

  • Training Satisfaction Survey: All attendees are asked to complete an online satisfaction survey after each course. The survey results are reviewed monthly by the training/support team.
  • Registration and Attendance Reports: UWS tracks registration and attendance at all training events.

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