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IT Services, Information Technology Services

University of Colorado Denver
 

Telecommunications


The Telecommunications department within IT Services maintains and manages the telephone system, voicemail system, and communications infrastructure for all university owned buildings. This group performs a wide range of services from new phone requests to management of large-scale communications projects.

Customer Service Center

The customer service department is the place to receive assistance with large projects as well as providing pagers. The Pager Desk is located at the Anschutz Medical Campus site in Building 500, 4th floor, room C4004.

Pager Options and Pricing

Call the Customer Service Center at 303-724-0400 for additional directions or assistance.

Assistance

Request an phone installation, jack installation, move, add, change:
CU Anschutz & CU Denver (724 - 315 extensions) - Call the Help Desk at 303-724-4357 (4-HELP)
AHEC (556 - 352 extensions) - Submit an online Phone Request

Request service for a problem with your phone

  • For CU Anschutz phones and CU Denver 315 extensions, call the Help Desk: 303-724-HELP (4357)
  • For Denver Campus AHEC phones, dial the operator ("0") to submit a repair order.
 
Feature Of The Month
 
Conference Calling
With two campuses and numerous off site locations more and more meetings are
being held via a Telephone Conference Call rather than in person. Holding meetings
over the phone saves time and money! Here are a few great options available
for Conference Calling on campus.
303-724-XXXX and 303-315-XXXX
You can conference up to three parties on any campus telephone.
With the first party on the phone press the TRANSFER key, wait for the interrupted dial tone, Dial
the third party and press the CONF key, the three way conference call is established.
303-556-XXXX and 303-352-XXXX
You can conference up to three parties on any analog (beige) phone and up to six parties on a digital
(grey) phone.
ANALOG: With the first party on the phone press the flash or switch hook button once, listen for a
recall dial tone, dial the third party, once the third party answers press the flash or switch hook button
once, the three way conference call is established!
DIGITAL: With the first party on the line press the CONF key, listen for dial tone and dial the new
party and wait for an answer, press the CONF key again, the conference call is established. Repeat
these steps until you have all parties on the line.
What if you need more parties on the line? You can utilize the University of Colorado
Hospital Operators to establish a Conference Bridge. Call 720-848-0000 or
x80000 and request to have a conference bridge set up. Please call 48 hours in
advance. They will need to know your phone number, time of the call and number
of participants. This is a great service available at no cost to the campus!
 
 

Phone Quick Answers:

 

Select from the menu above to find quick answers to frequently asked questions.

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