University of Colorado Denver

Anschutz Medical Campus Students

If you are having problems logging in to the portal

• Is my official email account activated?
  AMC Student Email Support
  Visit:  http://hsclibrary.uchsc.edu/email-help/
  Phone:  303-724-2171
  Email:  student.postmaster@ucdenver.edu

• I want to know my current username and password
  AMC Student Email Support
  Visit:  http://hsclibrary.uchsc.edu/email-help/
  Phone:  303-724-2171
  Email:  student.postmaster@ucdenver.edu

• I forgot my PIN number
  Registrar - AMC
  Hours: 8:00am – 5:00pm M-F
  Phone: 303-724-8059 
  Email:  registrarportal@ucdenver.edu

Problems using the portal after successfully logging in

• Questions about using the portal
  Registrar - AMC
  Hours: 8:00am – 5:00pm M-F
  Phone: 303-724-8059
  Email:  registrarportal@ucdenver.edu

• Incorrect data is displayed in the portal
  Registrar - AMC
  Hours: 8:00am – 5:00pm M-F
  Phone: 303-724-8059 
  Email:  registrarportal@ucdenver.edu

Downtown Campus Students

If you are having problems logging in to the portal

• Is my official email account activated?
  Visit:    https://web.ucdenver.edu/prfw/chpass.cgi

• I want to know my current username and password
  Visit:    https://web.ucdenver.edu/prfw/chpass.cgi
• I want Forward/Unforward my e-mail
  Visit:    https://web.ucdenver.edu/prfw/chpass.cgi

• I forgot my PIN number
  Registrar - DC
  Hours: 8:00am – 5:00pm M-F
  Phone: 303-556-2389

If you are having problems using the portal after successfully logging in

• Questions about using the portal
  Registrar - DC
  Hours: 8:00am – 5:00pm M-F
  Phone: 303-556-2389
  
  Help Desk
  Hours: 7:30am – 5:00pm M-F
  Phone: 303-724-4357
  Location:  Building 500 - C4004
  Email:  ucd-its-helpdesk@ucdenver.edu 

• Incorrect data is displayed in the portal
  Registrar – DC
  Hours: 8:00am – 5:00pm M-F
  Phone: 303-556-2389 
  Email:  registrar@ucdenver.edu

Locations and Phone Numbers:

IT Services operates three general public student computer labs on the Downtown Campus (DC). The locations and phone numbers for these labs are:

 For general questions and/or concerns regarding the labs, please, contact the IT Services Help Desk at 303-724-HELP(4357)

Hours of Operations: Spring 2010:

Usage

Labs usage is restricted to students registered for the current school term only. No faculty, staff, former students, prospective students, or alumni access is allowed.

Hardware Available

We offer a selection of DELL PC and MAC computers to students.

Software Available

We offer a standard selection of productivity software, such as Microsoft Office and a full selection of Adobe graphical applications. NOTE: Not all Adobe applications are available on all machines. Please, ask an advisor on duty for assistance.

Network/Internet

All computers are connected to a high speed network and have the most popular Internet applications installed with the most used plug-ins installed.

Printing/Scanning

All computers are connected to high-speed Black and White printers and each student is allowed up to 350 sheets (up to 700 pages) of printing per semester. The quotas are reset on the first day of each semester. We also have a number of computers equipped with high definition scanners available on first-come-first-use basis.

Rules and Regulations

• ABSOLUTELY NO food or drinks allowed in the lab
• ONLY students registered for the current term can use the lab
• STUDENTS may be asked to present school ID badges at any time
• NO cell phone usage is allowed. Keep noise to a minimum
• ONLY lab monitors are allowed to handle equipment problems
• COPYRIGHT LAWS must be observed at all times
• SAVE YOUR WORK OFTEN to avoid loss of data
• LAB USERS must follow the lab monitor’s directions

**Usage of the computer lab is a PRIVILEGE. You WILL be asked to leave for not following the rules or direction of the lab monitor.