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IT Services, Information Technology Services


On-Premises Email

Before using your account for the first time, you must claim your account. Claiming your account will setup your new account for use. If you need more information about how to claim your account, or to change your password, please Click here.

For more detailed information on services offered, please click on the corresponding links below:

The above link contains information regarding the automated lockout procedure for compromised accounts.
Supported Email Clients
The University of Colorado Denver | Anschutz Medical Campus supports all email clients listed below. For all other clients we will give best effort.
Operating System Clients
Windows PC's Outlook 2007, 2010, and 2013
Windows Outlook Anywhere Outlook 2007, 2010, and 2013
Macintosh Entourage 2008 and Outlook 2011
Outlook 2003 is no longer supported.
IT Services supports the electronic mailing lists ("listservs") listed below. All CU Denver and CU Anschutz faculty and staff who have "" email addresses automatically receive these lists. Use the link above to subscribe to or unsubscribe from a particular list. If you are sending a message to more than 200 people, you should be using a campus mailing list.
We have a finite amount of disk space so we limit the size of our mailboxes to 550MB. We also offer a quick reference guide to assist you in managing the size of your mailbox.
Web-Based Messaging (Outlook Web Access) – A rich Outlook-like experience from any Internet connected computer with a supported browser provides encrypted access to the inbox, Calendar, powerful search, and the ability to view different types of attachments.
Mailboxes for all faculty/staff/students will be created automatically by our identity management system. We also offer Mailboxes and Calendars for employees, sponsored non-employees, and generic/resources (i.e, rooms, equipment, Calendars, mailboxes, etc.).
University IT Services offers encryption features for both internal and Internet-based messages to protect the confidentiality of messages in transit.
Our security technologies provide the latest in active messaging protection to stop unwanted spam and viruses from entering our system. Our security technologies provide end-user configurable white and block listing.
More documentation is available here.
If you have trouble, please contact the UCDenver IT Services Help Desk ​at 303-724-4357.

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