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IT Services, Information Technology Services

University of Colorado Denver

Mac OS 10/7 Lion Support Issues

IT Services Alert

8/18/2011

 

Apple Inc. released their newest Operating System (OS) called Mac OS X 10.7 Lion on July 20, 2011.  This new operating system has not been tested for enterprise level computing and the IT Services department will begin testing this OS in earnest prior to support for the University of Colorado Denver | Anschutz Medical Campus network environment.

 

We have already discovered a great deal of compatibility issues related to this new release of Mac OS Lion that includes not being able to run McAfee Enterprise Anti-virus software as well as several Microsoft Office Software and Adobe Software compatibility and stability issues.  We have begun listing these issues on our web page at: http://www.ucdenver.edu/about/departments/ITS/CustomerCare/Pages/Apple-OS.aspx

 

If you have purchased a new system with Mac OS Lion already on it and would like to participate in our test group, please contact the IT Services department Help Desk at (303) 724-HELP (x44357) and we will add you to the University test group.  We will be able to set your system up for use on the campus network and also provide you with updates for McAfee anti-virus and Microsoft Office as they become available.  This will be required for access  to the University network at this time. Please note:  if you have an encrypted Mac Laptop do not upgrade to the new Mac OS Lion at this time, as the PGP software is not fully compatible with the Lion OS.

 

Your participation in the Testing Program will ensure all compatibility and stability issues with the New Mac OS Lion are resolved and Mac OS Lion users can utilize their computers for university applications and enterprise computing on the University network while engaged I this testing phase. Your participation is appreciated as it will assist the University with the transition to full support for this new Mac OS.

 

Thanks in advance for your attention to this matter.

 

University of Colorado Denver | Anschutz Medical Campus

 

Information Technology (IT) Services

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