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IT Services, Information Technology Services

University of Colorado Denver


Highlights of FY 2014 Rate Setting

Due to careful management and use of service center billing revenue, the FY 2014 rates for all campus technology service areas will remain unchanged from FY 2014 rates.

Please note that, effective for the August 2014 billing, pagers will be charged using the same rationale as all other monthly services, which is that a service that is active at any time during the period of July 16 to August 15 will be billed during the August 2014 monthly billing.

FY2014 Rate Changes

 Service (charged monthly) FY14 (new rates) FY13
Server Hosting - Physical $175/month $175/month
Server Hosting - Virtual $145/month $145/month
Server Hosting - Add'l Storage $0.27/Gb/month $0.30/Gb/month
​Server Hosting - Add'l Storage Backed Up ​$0.08/Gb/month ​$0 - not charged


 Please see the ITS Finance FAQ page for answers to frequently asked questions.

Market Basket

The table below shows the monthly cost of usual services required by one person in a department from IT Services. This is what we call the information technology market basket. In FY 2014, a typical market basket of services will cost $56.19.

 Description FY14 FY13 Difference
Voice Connection $22.50 $22.50 $0.00
Network Connection (1) $0.00 $0.00 $0.00
Long Distance, State-2-State (1 hour) $2.91 $2.91 $0.00
Basic Numeric Pager $5.78 $5.78 $0.00
Central File Servers $10.00 $10.00
Remote Computing (virtual desktop access)  $15.00 $15.00 $0.00
 Total $56.19 $56.19 $0.00


Voice Services

 Description Location Type Rate FY14
Voice Moves and Changes CU Anschutz/CU Denver 1/2 hr Hourly $45.00
​AHEC Moves and Changes ​Denver Campus ​AHEC ​Hourly ​$45/hour

File Storage and Server Support Costs

 Description Location Type Rate FY14
Central Server CU Anschutz/CU Denver Additional Storage Monthly $0.50/Gb
Server Hosting CU Anschutz/CU Denver  Backups Monthly $65.00
Server Hosting CU Anschutz/CU Denver  Virtual Server Monthly $145.00
​Server Hosting ​CU Anschutz/CU Denver ​Physical Server ​Monthly ​$175.00
​Server Hosting ​CU Anschutz/CU Denver ​Add'l Processor ​Monthly ​$25.00
Server Hosting CU Anschutz/CU Denver  Additional Storage Monthly $0.27/Gb
​Server Hosting CU Anschutz/CU Denver ​Additional Storage Backup Monthly ​​$0.08/Gb
​Server Hosting ​CU Anschutz/CU Denver ​Server Support Consulting ​Hourly ​$75.00
  • Central Server Connections - Users are provided with 4Gb of basic storage, typically provided as a home or departmental directory. Additional file storage that is consumed beyond 4 gigabytes is charged an additional $0.50/Gb per month.
  • Server Hosting - Departments are provided with 70 Gb of storage, including 50 Gb of storage and 20 Gb for the operating system. Additional server storage is charged at an additional $0.27/Gb per month. Minimum 2 hours of labor@ $75/hour for initial virtual server setup.
  • Server Backup - Physical servers can be backed up by installation of a Tivoli Storage Manager (TSM) backup agent. The agent allows for remote administration and backup of the server's data. The cost of this service is $428.75 per Core within the physical server and includes up to 70 gigabytes of backup storage.

Off-Campus Services

Service Cost
Network Wireless Access Points $19.54/month
Network Jacks $9.77/month
On-location technical support  $75/hour plus trip charge


DC Off-Campus* Services

  • Workstation Support - $75/hour

*Off-campus support is considered anything outside the CU Building, Lawrence Street Center, Lawrence Court, North Classroom.  Any location on the Auraria Campus (excluding North Classroom) is considered off campus.

Pager Rates

 Equipment Equipment type Pager Cost
1 Way Numeric Standard $5.64
1 Way Alpha-Numeric Standard $9.18
1 Way Nationwide Numeric Standard $12.08
1 Way Nationwide Alpha-Numeric Standard $18.81
2 Way Alpha M90 $25.03
2 Way Alpha P935 $26.93
Additional Pager Feature Costs:
  • Custom Greeting - $1.00/month
  • Voicemail (MP1) - $2.00/month (15 msgs/72 hours/60 sec greeting)
  • Voicemail (MP2) - $1.50/month (10 msgs/24 hours/45 sec greeting)
  • Voicemail (MP3) - $1.00/month (10 msgs/12 hours/30 sec greeting)
  • Call forwarding - $1.50/month (Carbon copy on pages which can be changed at will once programmed)
  • Message carbon copy - $4.95/month (Hard-programmed carbon copy function)
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