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IT Services, Information Technology Services



Highlights of FY 2015 Rate Setting

The Office of Information Technology is committed to creating value for our customers. As more customers use our services, we are able to lower our rates.  Due to careful management and use of service center billing revenue, the FY 2015 rates for all campus technology service areas will be changing as follows from FY 2014 rates:

FY2015 Rate Changes

 Service (charged monthly) FY15​ (new rates) FY14
Server Hosting - Virtual Server $140/month $145/month
Server Hosting - Add'l Storage $0.25/Gb/month $0.27/Gb/month
​  Server Hosting - Backup Storage (Add'l) ​$0.19/Gb/month ​$0 - not charged
​  Central File Servers - Add'l Storage ​$0.45/Gb/month ​​$0.50/Gb/month

Please see the ITS Finance FAQ page for answers to frequently asked questions.


Market Basket


The table below shows the monthly cost of usual services required by one person in a department or school from the Office of Information Technology. This is what we call the information technology market basket. In FY 2015, a typical market basket of services will cost $56.19.

 Description FY15 FY14 Difference
Voice Connection $22.50 $22.50 $0.00
Network Connection (1) $0.00 $0.00 $0.00
Long Distance, State-2-State (1 hour) $2.91 $2.91 $0.00
Basic Numeric Pager $5.78 $5.78 $0.00
Central File Server account $10.00 $10.00
Remote Computing (virtual desktop access)  $15.00 $15.00 $0.00
 Total $56.19 $56.19 $0.00

Voice Services 

 Description Location Type Rate FY15
Voice Moves and Changes Denver/Anschutz Medical Campus 1/2 hr Hourly $45.00
​AHEC Moves and Changes ​Denver Campus ​AHEC ​Hourly ​$45/hour

File Storage and Server Support Costs

 Description Location Type Rate FY15
Central Server Anschutz & Denver Additional Storage Monthly $0.45/Gb
Server Hosting Anschutz & Denver
External Dept Backups
Monthly $65.00
Server Hosting Anschutz & Denver Virtual Server Monthly $140.00
​Server Hosting Anschutz & Denver ​Physical Server ​Monthly ​$175.00
​Server Hosting Anschutz & Denver ​Add'l Processor ​Monthly ​$25.00
Server Hosting Anschutz & Denver Additional Storage Monthly $0.25/Gb
​Server Hosting Anschutz & Denver ​Backup Storage (Add'l)
Monthly ​​$0.19/Gb
​Server Hosting Anschutz & Denver ​Server Support Consulting ​Hourly ​$75.00
  • Central Server Connections - Users are provided with 4Gb of basic storage, typically provided as a home or departmental directory. Additional file storage that is consumed beyond 4 gigabytes is charged an additional $0.45/Gb per month.
  • Server Hosting - Departments are provided with 70 Gb of storage and 1 processor on the initial server configuration, including 50 Gb of storage and 20 Gb for the operating system. Additional server storage is charged at an additional $0.25/Gb per month. Minimum 2 hours of labor@ $75/hour for initial virtual server setup.
  • Backup Storage (Add'l) - Physical servers can be backed up by installation of a Enterprise Backup agent. The agent allows for remote administration and backup of the server's data. This service includes up to 70 gigabytes of backup storage for each virtual server.  The customer is charged only when storage exceeds the initial 70 Gb, and is charged in 100 Gb incremental increases in storage.

Off-Campus Services

Service Cost
Network Wireless Access Points $19.54/month
Network Jacks $9.77/month
On-location technical support  $75/hour plus trip charge

 DC Off-Campus* Services

  • Desktop Services- $75/hour

*Off-campus support is considered any location outside the CU Building, Lawrence Street Center, Lawrence Court, and the Auraria Campus. 


AMC Desktop Services

Desktop services at the Anschutz Medical Campus are charged at $75/hour.

Pager Rates

 Equipment Equipment type Pager Cost
1 Way Numeric Standard $5.64
1 Way Alpha-Numeric Standard $9.18
1 Way Nationwide Numeric Standard $12.08
1 Way Nationwide Alpha-Numeric Standard $18.81
2 Way Alpha M90 $25.03
2 Way Alpha P935 $26.93

Additional Pager Feature Costs

 Features Cost Details
Custom Greeting $1/month
Voicemail (MP1) $2/month 15 msgs/72 hours/60 sec greeting
Voicemail (MP2) $1/month 10 msgs/24 hours/45 sec greeting
Voicemail (MP3) $1/month 10 msgs/12 hours/30 sec greeting
Call forwarding $1.50/month Carbon copy on pagers/can be changed at will
Message carbon copy $4.95/month Hard-programmed carbon copy function
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