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Educational Support Services

Educational Support Services - University of Colorado Denver
 

Classroom Computer Support

Technology Support Services


The TSS Classroom Computer support unit provides computer hardware, software and technical  expertise required for student courses and computer training labs, as well as computer support for departmental events held in classrooms, in the fulfillment of their respective missions. This includes the installation of specific software for courses, webinars, and other programmatic needs.

 

On the CU Anschutz Medical Campus, the TSS Classroom Computer Support Unit supports computers in classrooms that include the following:    

   
  • RC1 North, P18-CTL-1309, Computer Training Lab:  23 student computers running Windows 7, Office 2013, SAS, Mathlab, Geometric design and Solidworks.
  • Education I, Room P26-1501:  20 student computers  with JMP Pro, “R”, RStudio, microview, slicer, yEd Graphics, citrix, and vmware horizon software.
  • Education II North P28-2201: 5 classrooms total  with JMP Pro, “R”, RStudio, microview, slicer, yEd Graphics, and citrix software.
    • 2201A  16 student computers  
    • 2201B  16 student computers  
    • 2201C  12 student computers  - licensed software such as SAS, SPSS,  and STATA
    • 2201D  12 student computers  
    • 2201E  12 student computers
    • Classrooms A & B or D & E can be combined to provide classrooms with 32 and 24 seats respectively.  

 

 

Audience Response Systems (Clickers)

 

Additionally, the Classroom computer support unit helps provide training on the use of audience response systems and other computer related services. Requests for installation of software for courses should be submitted a minimum of a week in advance to allow adequate time for the installation.
 

 

To request Classroom related computer support on the CU Anschutz Medical Campus, please call the main OIT Help Desk at 303-724-4357 (4-HELP) or contact one of the following individuals:

 

Contact Dan Corder or Steve Weaver regarding classroom computer issues:

 

Daniel.Corder@ucdenver.edu

 

(303) 724-7907

 

Steve.Weaver@ucdenver.edu

 

(303) 724-7710

 

 

Contact David Paul regarding Audience Response System questions:

 

David.Paul@ucdenver.edu

 

(303) 724-7716

 
 

For support of department owned computers, please visit the OIT Desktop Services web page for more information on those services:

 

  

Computer  Support and ARS Support

Hourly Fee

Fee for Courses

Technical Assistance per hour

 $        45.00

n/a

Technical Assistance per hour (non-business hours)

 $        65.00

n/a

Audience Response System Setup (per conference)

 $        50.00

n/a

Audience Response Unit Daily Rental (per unit)

 $          2.50

n/a

 

 

 

 

Contact Information for Classroom Computer support on the CU Anschutz Medical Campus:

 
Contact Dan Corder or Steve Weaver regarding classroom computer issues:
 
 
(303) 724-7907
 
 
(303) 724-7710
 
 
Contact David Paul regarding Audience Response System questions:
 
 
(303) 724-7716

 

 

 

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