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University Webmail and Email Support

University of Colorado Denver
 

Encrypted Email


Encrypted Messaging:

The University of Colorado Denver | Anschutz Medical Campus respects individual privacy, intellectual property, student information and most import Protected Health Information (PHI). We have implemented Cisco’s Registered Envelope Services (CRES) secure e-mail solution to help protect against inadvertent discloser of secure information. The CRES system is designed to be easy to use for both our employees and our e-messaging partners. This page will help you understand our secure e-messaging initiatives.
 
As part of the University of Colorado Denver's Health Insurance Portability and Accountability Act (HIPAA) compliance initiatives, an email encryption system is available to university employees that allows secure communication via email with outside parties including patients, subjects research associates, partners, vendors, and other healthcare professionals.
 
Email communications containing protected health information with individuals outside our affiliate network must be secured. Our affiliate network includes University Hospital (UCH), University Physicians (UPI), The Children's Hospital (TCH), Denver Health and National Jewish Hospital (NJH). Email communication to patients and/or subjects that includes PHI must also be secured even if the patient/subjects has indicated that it is acceptable to email in an insecure manner.  The university secure email system is a HIPAA compliant method for handling these communications.
 
For more information about HIPAA, PHI, and related University HIPAA Policies, please see our HIPAA web site at http://www.ucdenver.edu/academics/research/AboutUs/regcomp/hipaa/Pages/HIPAA.aspx
 
or one of the campus HIPAA contacts which may be found at http://www.ucdenver.edu/academics/research/AboutUs/regcomp/hipaa/Pages/contact-us.aspx
 
Please refer to the documentation links below for instructions on how to use this system. You will use the internal documentation if you are an employee of the university, and the external documentation should be distributed to any recipients that you are sending mail to.
 
For questions or technical help with this system, please contact the University Help Desk at
303-724-4357.
 
Secure Mail Frequently Asked Questions currently on the documentation Center (Secure Mail FAQ)
 
Encrypted E-mail User Guides: (currently on the documentation Center)

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