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Consistent Standards for Medical Professionals


 

A professional consistently transmits respect for patients by his/her performance, behavior, attitude, and appearance.

    • Respect for patient privacy and confidentiality.
      1. By knocking on the door before entering a patient’s room.
      2. By appropriately draping a patient during an examination.
      3. By not discussing patient information in public areas, including elevators and cafeterias.
      4. By keeping noise levels low, especially when patients are sleeping.
    • Respect for patient self-autonomy and the right of a patient and a family to be involved in care decisions.
      1. By introducing themselves to patients and patient’s families, and explaining their role in the patient’s care.
      2. By wearing nametags that clearly identify their names and roles.
      3. By taking time to assure patient and family understanding, and informed consent of medical decisions and progress.
    • Respect for the sanctity of the healing relationship.
      1. By assuring continuity of care when a patient is discharged from a hospital by documenting who will provide that care and informing the patient of how that caregiver can be reached.
      2. By responding promptly to phone messages and pages.
      3. By providing reliable coverage through colleagues when he/she is not available.
    • Respect for individual patient concerns and perceptions.
      1. By informing primary care providers of their patient’s admission, the hospital consent, and discharge plans.
      2. By giving consulting physicians all data needed to provide a consultation.
      3. By keeping legible and up to date medical records, including dictating discharge summaries within approved hospital guidelines.
      4. By keeping all non-medical professionals who are part of the care team informed of patient plans and progress.
      5. By providing continuing verbal and written communication to referring physicians.
      6. By understanding a referring physician’s needs and concerns about their patients.
    • Respect for diversity of opinion, gender, and ethnicity in the workplace.
      1. By maintaining a work environment that is free of harassment of any sort.
      2. By incorporating the opinions of all health professionals involved in the care of a patient.